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Workplace Bullying: The Next Harassment Claim?

More than a dozen states have considered anti-bullying laws in the past year that would allow litigants to pursue lost wages, benefits, and medical expenses, and compel employers to prevent an “abusive work environment.” While California waits for anti-bullying legislation, employees are beginning to file personnel complaints in growing numbers alleging intimidation and demeaning behavior by supervisors and co-workers, including verbal abuse, cyber abuse, threats, and defamation. How should HR professionals deal with these complaints? When do these complaints need to be investigated and what corrective action should be taken? Includes do’s and don’ts from the perspective of the employee, management, and investigator.